Terms of Service

THESE TERMS ARE IMPORTANT AND AFFECT YOUR LEGAL RIGHTS. PLEASE CAREFULLY READ THESE TERMS OF SERVICE PRIOR TO PLACING AN ORDER FOR OUR PRODUCTS. THESE TERMS CONTAIN A BINDING ARBITRATION CLAUSE. PLEASE READ THESE TERMS AND THE ARBITRATION PROVISION SO THAT YOU ARE AWARE OF YOUR LEGAL RIGHTS.

Effective Date: July 12, 2025

Section 1 – Introduction & Consent to Terms. 

Welcome to Eddus & Co., LLC, a Texas limited liability company’s (referred to herein as “Eddus & Co.”, “we”, “us”, or “our”) Terms of Service (referred to herein as the “Terms”). Eddus & Co. sells a variety of skincare, cosmetic, and beauty products (collectively, our “Products” or a “Product”) which can more particularly be found on our website, www.eddusandco.com, (referred to herein as our “Website”) at the time of purchase. 

These Terms apply to all users of our website and purchasers of our Products. 

If you do not agree to these Terms, we ask that you please not place an order for our Products. This is a legally binding agreement. Purchasing our Products or using our Website constitutes explicit acceptance of these Terms. 

If you are purchasing our Products on behalf of an entity, you represent and warrant that you are authorized to accept these Terms on such entity’s behalf and that such entity agrees to be responsible to us if you or the entity violates these Terms. 

Section 2 – Medical Disclaimer. 

All Products should be used in accordance with their instructions and guidelines. It is your responsibility to check the ingredients to avoid potential allergic reactions. We do not ask for your medical history, including possible allergic reactions, which is your sole responsibility. 

Use of our Products is not meant to serve as a substitute for professional medical advice. Nothing contained on our Website constitutes medical advice. Please consult with a licensed health care practitioner, such as a dermatologist, regarding the use of any of our Products, as well as for your specific medical issue(s) or need(s). 

Your physician or health care practitioner should address any and all medical questions, concerns and decisions regarding the possible treatment of any medical condition or use of our Products. Eddus & Co. does not represent itself as a physician, which we are not. If you are experiencing a medical condition, it is recommended that you contact 911 or your doctor immediately. 

Section 3 – Eligibility, How Our Services Work & Placing an Order. 

In order to place an order for our Product(s), you can create an account on our Website or can continue as a guest. 

You are solely responsible for ensuring that all information you enter during the purchasing process is correct and up to date. We shall have no liability for any actions that occur due to inaccuracies you may have entered during the purchasing process, via guest checkout or customer account checkout. This shall specifically also apply to any purchases for Products through our third-party affiliates or other platforms where our Products are sold or payments are processed, including, but not limited to Klarna, PayPal, etc. 

Once you find the Product(s) you would like to purchase, add the product(s) to your shopping cart. Once the product(s) are in your shopping cart, you can directly purchase the product(s) through our Website. Simple as that! 

Before submitting an order for our Products, you will be shown an order confirmation screen describing the inclusions of your order, any applicable charges for taxes and shipping, if any. It is your responsibility to ensure that everything looks as desired and that the information for your order is correct. While we may be able to cancel or change your order once it is placed, we cannot guarantee that we will be able to do so. If there is an error on your order or if something needs to be changed, please contact us as quickly as possible so that we can try to help you before your order is processed. 

We reserve the right, in our sole discretion, to refuse or cancel any order, including after being submitted. If your order is refused or canceled after you have been charged, we will issue you a full refund. 

We also reserve the right to alter or amend pricing of Products listed on our Website, with or without notice.  

Section 4 - Terms of Sale & Shipping. 

We cannot guarantee availability of all of our Products. If we are unable to fulfil your order due to unavailability, you will be given the option of waiting for availability, changing your order, or cancelling your order altogether. 

We will endeavor to be as up-to-date with all Products on our Website, but sometimes there is a delay or error. If we are unable to process your order for any reason, will let you know as soon as we can. 

Our Products offered are described on our Website at the time of purchase. All prices shown for our Products are shown in U.S. Dollars. We also reserve the right to discontinue certain Products at any time. Payment must be made at the time of purchase. 

If we process your order and your payment is rejected or you later issue a chargeback of the payment, you will be responsible for ensuring full payment for all monies owed. Failure to pay for our Products will accrue interest at one percent (1%) per month until paid in full. Eddus & Co. reserves the right to transfer any past-due balance to a collection agency or attorney. If your past-due balance (of any amount) is transferred to a collection agency or attorney, Eddus & Co. shall be entitled to recover all costs and fees in collecting your past-due balance, including all reasonable attorneys’ fees. 

Finally, pictures on our Website are shown for convenience purposes only. Some photos may be enhanced to show color, product details, or other effects. 

HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?

Eddus & Co. will arrange for the shipping of the products you order from us according to the delivery method you have chosen and to the address you have provided. Delivery times are estimates only. Time is not of the essence. 

Typically, orders are processed withih 3-4 days, but sometimes it may take longer to process your order. 

Our Products will be delivered to you by a third-party delivery company and since the shipping of your order can be impacted by many events beyond our control, Eddus & Co. will not be responsible or liable for any damages or loss sustained by you arising out of delivery of your Product after the expected delivery date.

Shipping terms and estimated dates for delivery will be based on the shipping option you have selected. 

All prices on our Website do not include shipping and handling charges. 

Section 5 –Cancellation, Refunds, & Returns. 

• Out of Stock : If we are out of stock of a particular Product that you have ordered, you will be contacted by someone from our team and will be given the opportunity to switch your Products, or if you are unable to find suitable replacement Products, we are more than happy to offer you a full refund. 
  
  
• Damages or Incorrect Products: If you receive damaged or incorrect products, please contact us through the contact information listed on our Website. Per these Terms, you have a duty to inspect all Products ordered within five (5) days of receipt. If you do not notify us within five (5) days of receipt that your Products are damaged or incorrect, we may, but do not have an obligation to replace your Products or refund monies paid. Please be sure to take pictures of the damaged or incorrect Products. Hold onto these photographs until we have resolved this issue with you. We will be in contract with you shortly after receiving your communication and photographs. 
  
  
• Returns: At this time, we do not accept returns. However, refunds may be issued in cases where a product is damaged, incorrect, or defective.
  
  
• Refunds/Cancellations.  Eddus & Co. is not obligated to include a refund of any shipping and handling charges except when the return is for defective or incorrect Products. 
  Eddus & Co. reserves the right to refund amounts owed to you by either crediting the charge card used for payment, issuing a refund back to third party purchase platform, who will then issue the amount refunded back to you (if you used a third party purchasing platform, such as PayPal, Klarna, etc.), issuing you a credit in the amount spent by you, or permitting you to exchange the defective or incorrect Product for another. If we issue you a credit, this credit will expire after one (1) year from when it is received by you, has no monetary value outside of ordering additional Products on our Website, and cannot be transferred to another person or entity without our express written permission. 
  If you are not happy with your Products, please contact our customer service team and we will provide you with options for resolving your issue(s). 

Section 6 – Payment, Billing, Other. 

When you provide payment information, you represent and warrant that the information you provide is accurate, that you are authorized to use the payment method provided, and that you will notify us of changes to the payment information. 

By providing a credit card, you represent and warrant that you authorize us to charge your payment method for all charges you incur for your purchase of our Products. You agree that you are responsible to pay for and will pay for all such charges. 

Section 7 – Eddus & Co. Intellectual Property. 

The contents of our Website are protected by United States and international copyright laws. The contents of our Website are owned exclusively by Eddus & Co. or licensed to us. You may not, and may not cause or encourage others to, reproduce, distribute, display, sell, transfer, assign, license or use for commercial purposes any copyrighted material on our Website (the “Intellectual Property”) without our prior written consent. All rights not expressly granted in these Terms are reserved to Eddus & Co.

Eddus & Co. and its name, logos, slogans, or otherwise are trademarks or service marks ("Marks") of Eddus & Co. All rights in these Marks are reserved by Eddus & Co. You may not use any Eddus & Co.-provided Marks or other logos or graphics, without our prior written consent.  

We grant you a limited, revocable, non-transferable and non-exclusive license to access and make use of our Website in connection with exploring or purchasing Products. This limited license does not include the right to: (a) republish, redistribute, transmit, sell, license or download the Website or any and/or all content except as is necessary to view and/or use our Website or our Products; (b) make any use of the Website or any and/or all content other than uses consistent with ordering Products or exploring our Products; (c) modify, reverse engineer or create any derivative works based upon either the Website or any and/or content found therein; (d) collect account information for the benefit of yourself or another party; or (e) use software robots, spiders, crawlers, or similar data gathering and extraction tools, or take any other action that may impose an unreasonable burden or load on our infrastructure. 

Any unauthorized use by you of the Website automatically terminates this license without prejudice to any other remedy provided by applicable law or these Terms. 

Section 8 – Term & Errors. 

These Terms will remain active and in full force and effect so long as they are posted on our Website.

Occasionally there may be information on our Website that contains typographical errors, inaccuracies or omissions that may relate to descriptions, pricing, promotions, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or change Services if any information is inaccurate at any time (including after you have agreed to our Services). 

Section 9 – Disclaimer. 

OUR PRODUTS ARE PROVIDED 'AS IS' AND, TO THE EXTENT PERMITTED BY APPLICABLE LAW, EDDUS & CO. AND ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, REPRESENTATIVES, AND AFFILIATES, EXCLUDE ALL REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. 

WE EXPRESSLY DISCLAIM ANY LIABILITY FOR LOSS OR DAMAGE SUSTAINED BY YOU AS A RESULT OF USING OUR PRODUCTS, OUR WEBSITE HOST(S), OR OUR THIRD-PARTY AFFILIATES WEBSITES, SUBJECT TO APPLICABLE LAW. 

ANY USE BY YOU OF PRODUCTS THAT ARE DAMAGED SHALL BE DONE AT YOUR OWN RISK. IF YOUR PRODUCTS ARE DAMAGED PRIOR TO YOUR USE, PLEASE CONTACT OUR CUSTOMER SERVICE TEAM AS SOON AS REASONABLY POSSIBLE SO THAT WE CAN TIMELY HANDLE THE ISSUE(S). 

Section 10 – Limitation of Liability. 

Eddus & Co. shall not be liable for delay or failure in performance for causes beyond our control or any other damage which does not result from a breach of our obligations under these Terms.

WE SHALL NOT BE LIABLE TO YOU FOR INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, EVEN IF WE WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, NOR SHALL WE BE HELD LIABLE FOR DELAY OR FAILURE IN PERFORMANCE RESULTING FROM CAUSES BEYOND OUR REASONABLE CONTROL. IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION EXCEED THE TOTAL AMOUNT YOU PAID EDDUS & CO. FOR THE AT-ISSUE PRODUCTS.  

YOU AGREE THAT NO CLAIMS OR ACTION IN CONTRACT, WARRANTY, OR IN TORT (INCLUDING NEGLIGENCE) ARISING OUT OF, OR RELATED TO, THE USE OF OUR WEBSITE, OUR PRODUCTS, OR THESE TERMS MAY BE BROUGHT MORE THAN ONE (1) YEAR AFTER THE CAUSE OF ACTION RELATING TO SUCH CLAIM OR ACTION AROSE. 

Section 11 – Indemnification. 

You agree to defend, indemnify and hold Eddus & Co., its agents, employees, directors, officers, owners, and affiliates harmless for any loss, damages or costs, including reasonable attorneys' fees, resulting from any third-party claim, action, or demand arising from (i) your breach of these Terms; or (ii) breach of applicable law. 

Section 12 – General Provisions

Entire Agreement.  These Terms contains the entire agreement between you and Eddus & Co. except for any information found on our Website regarding Products, pricing, or otherwise. 

Waiver.  The failure by Eddus & Co. to enforce any provision of these Terms shall not be construed as a waiver or limitation of our right to subsequently enforce and compel strict compliance with every provision of these Terms.

Assignment.  You may not assign, pledge, delegate, or otherwise transfer any of your rights or obligations under these Terms without Eddus & Co.’s prior written consent. 

Relationship. Nothing in these Terms shall create, or is intended to create an agency, employment, franchise, joint venture, or partnership relationship between you and Eddus & Co.

Applicable Law/Dispute Resolution/Arbitration.  These Terms shall be governed by the laws of the State of Texas. Except for non-payment by you for any reason, any dispute arising from these Terms or the Products ordered by you shall be subject to binding arbitration. The governing rules shall be the rules, then-implemented, by the American Arbitration Association commercial division and shall take place in Dallas, Texas. Eddus & Co. and you agree that any such final decisions may be presented to a court of competent jurisdiction for purposes of being confirmed as a judgment enforceable under the law in which that party is domiciled or where their headquarters are located. The prevailing party in any dispute arising out of or related to these Terms shall be permitted to recover their reasonable attorney’s fees and costs. 

Class Action Waiver. To the extent permitted by applicable law, you and Eddus & Co. agree that any dispute arising out of these Terms is personal to you Eddus & Co. and that any disputes, if any, will be resolved solely through individual arbitration, and will not be brought as a class arbitration, class action or any other type of similar proceeding.

Severability.  If any provision of these Terms shall be held to be invalid or unenforceable for any reason, the remaining provisions shall continue to be valid and enforceable.  If an arbitrator or panel of arbitrators finds that any provision of these Terms is invalid or unenforceable, but that by limiting such provision it would become valid and enforceable, then such provision shall be deemed to be written, construed, and enforced as so limited.

Section 13 Questions?

If you have any questions about these Terms, please contact us by filling out our Contact Form and we will get back to you within a reasonable time.